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New Patient Registration
We do not discriminate on grounds of race, gender, social class, age, religion, sexual orientation, appearance disability or medical condition, but we can refuse to accept patients if they are violent and abusive, live outside the practice area or if the practice list is officially closed.
How to Register
Check if you live within the boundary area
Before filling out a registration form, check if you are in our catchment area.
If you have any questions about your eligibilty join this surgery please contact us.
Complete a New Patient Registration Form
If you live within the boundary area, please complete our new patient registration.
When you register, it's helpful to have your NHS number. You can use the NHS website to find your NHS number.
Complete a New Patient Registration Form
We will need child immunisation details for registration of child upto age 5 which can be dropped at the reception.
Once registered, you will be able to make appointments using Anima. Please allow at least one week for this registration process. If you are transferring from another practice and already have an Anima account, please refer to our Anima FAQ page for instructions on how to transfer it to Waterfield House.
For online access to your medical records (including ordering prescriptions online), we require proof of ID. Please bring this to the reception desk.
If you are on regular repeat medication, please bring a copy of your repeat prescription. Note that we DO NOT issue repeat prescriptions for Benzodiazepines or Z-drugs. If you take these medications and wish to register with us, you will be offered a gradual reduction program. Agreement with this policy is a strict requirement for registration with our practice.
Temporary Services
If there is a routine appointment available at a time that is acceptable to you and you will be living in the practice area for more than 24hrs and less than 3 months, you may be registered as a temporary resident.
Emergency & Immediately Necessary Treatment
GPs will provide all emergency and immediately necessary medical treatment regardless of your residence or visitor status.
Charging temporary residents from overseas
We do not charge EU patients. If you are from elsewhere outside the UK we charge at the rate of £50.00 per consultation (excluding the cost of issuing a private prescription). In addition, you will need to pay for your medication from a pharmacy or for any tests.
Permanent Patients
If you are going to be in the practice area for more than 3 months, you may register as a permanent patient.
Acceptance of a patient onto a GP practice’s list of patients allows access to primary care medical services, but it does not automatically entitle an individual to receive other NHS services free of charge.
Your Named GP
The surgery provides all patients with a named GP who will have overall responsibility for the care and support that our surgery provides to them.
We need to divide our patients evenly between all of our doctors, so they can manage their workload.
We would like to reassure patients that this system does not prevent you from seeing any other GP in the practice. Your named GP will not be available at all times.
You do not need to take any further action and will be informed of your named GP in due course if you are 75 years and above. In the meantime, if you wish to be told the name of your accountable GP, please ask one of our reception staff.
Use The NHS App
Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone, tablet, laptop or desktop computers.